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Jam Town: Traffic Jam 3D · RiddleRise

Privacy Policy

Last updated: October 30, 2026

Privacy PolicyUser AgreementDelete account
On this pageOverviewPlaying without an accountOptional sign-in and cloud saveWeekly leagueIn-app purchasesOptional video adsSummary of dataSecurity and retentionDeleting your account and dataPermissionsChildrenChanges to this policyContact

Short version: you can play without an account. If you sign in, we store your progress so you can restore it. Your player name, avatar, flag and weekly wins are shown in the league. Optional ads are served by Google AdMob. We never sell your data.

Overview

Jam Town: Traffic Jam 3D (“the game”) is published by RiddleRise (www.riddlerise.com). This policy explains what information the game uses, why, and the choices you have. We never sell your personal information.

Playing without an account

You can play without signing in. Your progress (level, coins, boosters, skins, theme, profile name, avatar, country flag, language and settings) is then stored only on your device. The only exception is your weekly league entry, described under Weekly league.

Optional sign-in and cloud save

If you choose to save your progress, you can sign in with:

  • Google Play Games – your Play Games player name and a saved game containing your progress are stored in your Google Play Games account by Google.
  • Google or email (Firebase) – we use Google Firebase Authentication to create your account (your email address and an account ID) and Cloud Firestore to store a copy of your game progress linked to that ID.

This data is used only to sign you in and restore your progress on another device. It is not sold and not used for advertising. Firebase is operated by Google LLC under the Firebase privacy terms.

Weekly league

The weekly league is played against real players. To take part, the game creates an anonymous Firebase account ID when it starts (no email or name is asked for). When you win levels, your player name, avatar, country flag and weekly win count are stored in Cloud Firestore and shown to the other players in your league group. Choose a nickname rather than your real name if you prefer. League entries are kept per week and are deleted when you delete your account.

In-app purchases

Optional coin packs are processed entirely by Google Play. We never see or store your payment details; Google handles them under the Google Privacy Policy. The game only receives a confirmation that a purchase succeeded so it can add the coins.

Optional video ads

You can choose to watch a short video ad to get a free bonus, such as an extra parking spot. Ads are shown only when you tap a “Watch” button. They are served by Google AdMob, which may collect your device’s advertising ID, approximate location from your IP address and ad-interaction data to show and measure ads. See how Google uses data from partner apps.

In the EEA, UK and Switzerland you are asked for consent first, and you can change your choice at any time in Settings → Privacy Choices. You can also reset or delete your advertising ID in your phone’s Google settings.

Summary of data

Email addressOnly if you sign in with email or Google · account management · not shared
Player name, avatar, flagShown to other players in the league · chosen by you
Game progressOn your device, and in the cloud if you sign in · to restore progress
Purchase historyProcessed by Google Play
Advertising ID & diagnosticsCollected by Google AdMob / Firebase SDKs · ads, measurement and crash analysis

Security and retention

Data is sent over encrypted connections (HTTPS) and stored on Google Cloud infrastructure. Cloud saves are kept until you delete your account; league entries are kept per week. Each signed-in player can only read and change their own save.

Deleting your account and data

In the game, open Settings → Delete Account. This erases your progress on the device, your cloud save in Firestore and Google Play Games, your league entry and your Jam Town account. You can also request deletion online. Purchase records kept by Google Play are managed by Google.

Permissions

The game uses internet access (for sign-in, cloud save, the league, purchases and optional video ads) and vibration (optional haptic feedback, which you can turn off in Settings). It does not access your location, contacts, camera, microphone or files.

Children

The game is not directed at children under 13 and does not knowingly collect personal information from them. If you believe a child has created an account, contact us and we will delete it.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new “Last updated” date.

Contact

Email contact@riddlerise.com, or use Settings → Contact Us in the game.

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