Deleting your account permanently erases your progress, coins, boosters and skins. This cannot be undone.
Delete in the game (fastest)
- Open Jam Town and tap Settings (gear icon).
- Tap Delete Account at the bottom.
- Tick “I understand this cannot be undone”, wait for the 10-second countdown and tap Continue.
Everything is erased straight away.
Request deletion by email
No longer have the game installed? Email us from the address linked to your account (or include your player name) with the subject “Delete my Jam Town account”. We delete accounts within 30 days.
✉ Email contact@riddlerise.comWhat is deleted
- Your Jam Town account (email address and account ID)
- Your cloud save (level, coins, boosters, skins, profile name, avatar and flag)
- Your weekly league entry
- Your Google Play Games saved game for Jam Town
- Progress stored on your device
What is kept
Nothing is kept after deletion, except purchase records held by Google Play, which Google manages under its own policy.